Refund Policy
Last updated: 5/13/2026
30-day money-back guarantee
We offer a 30-day money-back guarantee on all pARTy purchases. If you're not satisfied, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle (our Merchant of Record). To request a refund:
- Visit paddle.net and look up your order using the email you used at checkout, or
- Contact Chelsea Henson via the support contact on our site and we'll help you.
Subscriptions
You can cancel a subscription at any time via the customer portal. After cancellation you keep access until the end of the current billing period. Renewals charged within the 30-day window are eligible for refund under this policy.
Questions
For anything else, contact Chelsea Henson via the support contact on our site or reach Paddle's customer service through paddle.net.